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Career Opportunity at COSTI

Career Opportunity at COSTI

Assistant Manager-Orientation To Ontario (O2O) and International Student Connect (ISC)



  • Supervises staff, administers program service operations and provides leadership and support in the development and delivery of program.
  • Reviews, monitors, evaluates and current sub-contracts with service delivery agencies to ensure that quality service is provided according to agreement(s).
  • Maintains cognizance of a broad range of service delivery networks.
  • Ensures that all organizational time lines are met (for service delivery contracts, monthly and quarterly reports).
  • Participates in organizational meetings and other community meetings.
  • Responsible for hiring, training, evaluating and disciplining staff, students and volunteers.
  • Monitors delivery of workshops, soliciting and recording recommendations and changes on an ongoing basis; coordinates update of materials including but not limited to proof reading and editing.
  • Supervise webinar delivery and train project staff and facilitators as needed.
  • Identifies new service provider's needs and assists them to meet these needs.
  • Develops and maintains positive working relationships with partners, funders and other service providers.
  • Coordinates programs/contracts' activities in conjunction with the Project Management Team.
  • Prepares monthly and quarterly reports, as well as articles for both in-house and external publication.
  • Qualifications:

  • Social Services Worker Diploma or equivalent with relevant practicum experience.
  • Minimum of two (2) years’ experience supervising settlement programs and staff with an emphasis on initial client settlement issues. Preference given to those with experience supervising on-line service delivery.
  • Minimum of two (2) years’ experience of monitoring and overseeing subcontracted community partners in a coordination capacity.
  • Minimum of three (3) years’ of experience as a front line worker delivering both newcomer orientation sessions and settlement services with a focus on initial settlement issues.
  • Demonstrated experience in project management.
  • Demonstrated ability to liaise with community organizations and government.
  • Knowledge of and sensitivity to multicultural community.
  • Experience in monitoring financial reports and expenditures is essential.
  • Demonstrated ability in developing, implementing and evaluating programs.
  • Well-developed organizational, analytical and decision making skills.
  • Advanced knowledge of Microsoft Office Suite, Internet, Excel and email is essential.
  • Demonstrated knowledge of webinar development and delivery on topics for newcomers, refugees and international students.
  • Job will require travel in Ontario (GTA, Thunder Bay, London, Ottawa, Hamilton, Waterloo, Niagara and York Region). Travel will also involve overnight stay.
  • Access to a car and valid driver license.
  • Location:

    700 Caledonia Road, Toronto

    Duration of Position:

    April 1, 2018 – December 31, 2018

    Starting Salary Range:

    $49,416 to $53,731 per annum + benefits

    Posting Date:


    Closing Date:



    This is a full-time non-union position scheduled to work 35 hours per week (Current incumbent is on a leave)

    If you are interested, please quote Reference #2018
    and send your resume with a covering letter to:

    Saniyah Farid
    Manager, Staffing and Orientation
    COSTI Immigrant Services
    1710 Dufferin Street
    Toronto, Ontario M6E 3P2
    Fax: 416.658.8537

    "We thank all applicants for their interest in COSTI. However, only candidates selected for an interview will be contacted. No telephone calls please."

    COSTI encourages applications from individuals reflecting the diversity of our community. COSTI is committed to fair and accessible employment practices and when requested, will make reasonable effort to accommodate people with disabilities during the recruitment and assessment processes when filling positions.