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Career Opportunity at COSTI

Career Opportunity at COSTI

Overnight Support Person



  • Ensures house rules are observed
  • De-escalates non-violent crisis situations e.g. client altercation, family conflicts
  • Provides emergency intervention in case of client illness and calls paramedics if required
  • Communicates in a timely and professional manner with the facility management regarding any client concerns
  • Acts as a contact person for hotel staff
  • Occasionally responsible for admitting new arrivals
  • Reports to the Centre Manager and communicates to counsellors any issues requiring follow up
  • Qualifications:

  • Community college diploma in community work/human services or equivalent
  • Previous experience in conflict management, dispute resolution and de-escalation
  • Preference will be given to the candidate with valid First Aid Certificate
  • Experience working with newcomers and refugees
  • Some understanding of refugee's issues would be an asset
  • Verbal and written English is required. Preference will be given to those who speak any of the following languages: Arabic, French, Amharic, Tigrigna, Spanish, Somali, Dari/Farsi, and Urdu
  • Location:

    Hwy 401 and Victoria Park, Scarborough

    Duration of Position:

    April 1, 2018 to December 31, 2018

    Starting Salary Range:

    $35,192 to $37,873 per annum + benefits

    Posting Date:


    Closing Date:



    This is a non-Union contract position scheduled to work 35 hours per week. (Overnight from 11:30pm-07:30am)

    If you are interested, please quote Reference #29-18
    and send your resume with a covering letter to:

    Saniyah Farid
    Manager, Staffing and Orientation
    COSTI Immigrant Services
    1710 Dufferin Street
    Toronto, Ontario M6E 3P2
    Fax: 416.658.8537

    "We thank all applicants for their interest in COSTI. However, only candidates selected for an interview will be contacted. No telephone calls please."

    COSTI encourages applications from individuals reflecting the diversity of our community. COSTI is committed to fair and accessible employment practices and when requested, will make reasonable effort to accommodate people with disabilities during the recruitment and assessment processes when filling positions.