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Career Opportunity at COSTI

Career Opportunity at COSTI

Evening Counsellor


This is a Union position scheduled to work 32.5 hours per week
(Monday to Friday evenings from 5:00pm - 11:30pm with a 30 minute unpaid dinner break)


  • Reports to the Centre Manager and work with Counsellors to ensure the smooth operation of the Centre, which includes responding to emergency situations, clients medical needs and injuries.
  • Admits and discharges both GARS and City clients, updates the Shelter Management Information System (SMIS) as required.
  • Performs intake for City and single RAP clients.
  • Provides interpretation services, as required.
  • Performs housekeeping duties including: setting up of rooms, serving of meals, maintaining cleanliness of Admin Office and entrance area and ensuring garbage is removed.
  • Responsible for the safety of the residents and the security of the building including implementation of house rules.
  • Identifies and ensures minor maintenance problems are resolved.
  • Communicates in a timely and professional manner with the Operations Manager regarding any client concerns.
  • Performs safety checks of the premises and safety equipment and records information.
  • Provides general information about the city and the specific information about entertainment and social events; organizes social and recreational events for clients.
  • Performs administrative tasks, as required (e.g. replenishing client forms, creating client files, distribution of client mail, answering phone calls, etc.).
  • Qualifications:

  • Social Services Worker Diploma or equivalent with relevant practicum experience.
  • Knowledge of the Resettlement Assistance Program.
  • Sensitivity to and aware of the needs of refugees and other newcomers.
  • Ability to communicate in other languages is an asset.
  • Demonstrated ability with supportive counselling/crisis management.
  • Ability to work independently.
  • Demonstrated verbal and written proficiency in English.
  • Ability to communicate in any of the following languages would be and asset: Arabic, Farsi/Dari, Amharic, Tigrinya, Somali, Urdu, Russian.
  • Location:

    100 Lippincott Street, Toronto

    Duration of Position:

    April 29, 2019

    Starting Salary Range:

    $35,908 to $38,647 per annum + Benefits

    Posting Date:


    Closing Date:



    Priority consideration will be given to those on Notice of Recall.
    Subject to the response of those on Notice of Recall, this position may be open to Union members on secondment basis.

    If you are interested, please quote Reference #39-19
    and send your resume with a covering letter to:

    Saniyah Farid
    Manager, Staffing and Orientation
    COSTI Immigrant Services
    1710 Dufferin Street
    Toronto, Ontario M6E 3P2
    Fax: 416.658.8537

    "We thank all applicants for their interest in COSTI. However, only candidates selected for an interview will be contacted. No telephone calls please."

    COSTI encourages applications from individuals reflecting the diversity of our community. COSTI is committed to fair and accessible employment practices and when requested, will make reasonable effort to accommodate people with disabilities during the recruitment and assessment processes when filling positions.