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Career Opportunity at COSTI

Opportunity

Career Opportunity at COSTI

General Counsellor

COSTI REQUIRES A GENERAL COUNSELLOR FOR ITS NORTH YORK CENTRE

COSTI is a multicultural organization providing settlement,
employment, rehabilitation and E.S.L. services to newcomers. For more information about COSTI, please visit our website at www.costi.org.

Duties:

  • Provides assessment of client needs and development of both short and long term counselling and orientation programs to newcomers and long-term immigrants, particularly those from the Spanish speaking community.
  • Through a Case Management service model, assists clients with information, referral, document completion, crisis intervention and supportive counselling services.
  • Organises group orientation sessions and facilitates programs for seniors.
  • Participates in outreach to the community; promotes the programs and services of COSTI.
  • Provides follow-up to clients.
  • Liaises with government offices, community groups, partner organizations, educational institutions and volunteers.
  • Keeps administrative records of services and activities, prepares necessary reports and inputs data using COSTI and ICARE databases.
  • Must be able to work flexible hours, including evenings.
  • Performs other duties as required.

    • Qualifications:

  • Community College diploma in Social Services or equivalent.
  • Minimum nine months experience in providing client focused settlement services. This includes:
    • Organising and facilitating orientation sessions and support groups to address any of the following topics:
      • Initial and post settlement health needs e.g. Canada’s food guide, Elder Abuse, finding a doctor;
      • Financial issues e.g. income supports, power of attorney
      • Safety e.g. fraud prevention, fire prevention
      • Seniors housing options, tenant rights, subsidized housing
      • Citizenship preparation
    • Conducting needs assessments, to address any of the following issues:
      • Immigration (PR expiry, sponsorship, work permit), basic needs (food, shelter, banking), employment, Money and finances, childcare, housing (subsidy, Rent Bank), crisis intervention (child abuse, women & elder abuse), Income support (OW, ODSP, CPP, OAS), Education (high school, LINC, ESL, post-secondary).
    • Assisting clients in identifying long and short-term goals and developing settlement plans for initial or post settlement needs.
    • Completing various application forms that includes: Work permit, study permit, letter of invitation, citizenship, sponsorship (spouse and child sponsorship), PR applications for Protected persons, PR renewals, CPP/Old Age Pensions.
  • Demonstrated experience utilizing a case management service model in helping clients address complex settlement challenges.
  • Demonstrated experience providing information/referral services to address settlement needs presented by clients.
  • Must be able to communicate in Spanish; other languages would be an asset.
  • Preference will be given to those who have provided settlement supports to the Hispanic community.
  • Experience in conducting various methods of outreach.
  • Experience with the ICARE database and other data collection programs.
  • Knowledge of and sensitivity to the needs and barriers experienced by newcomers and seniors.
  • Life Skills Coaches' training preferred.

    • Location:

    		 1700 Wilson Avenue, Suite 114, Toronto

    Duration of Position:

    		 February 4, 2020

    Starting Salary Range:

    		 $46,385 to $49,922 per annum + benefits

    Posting Date:

    		2020-01-07

    Closing Date:

    		2020-01-20

    Notes:
    This is a fulltime Union position scheduled to work 34.5 hours per week

    Priority consideration will be given to those on Notice of Recall.
    Manager, Staffing and Orientation
    COSTI Immigrant Services
    1710 Dufferin Street
    Toronto, Ontario M6E 3P2
    Email: resumes@costi.org Fax: 416.658.8537

    "We thank all applicants for their interest in COSTI. However, only candidates selected for an interview will be contacted. No telephone calls please."

    COSTI encourages applications from individuals reflecting the diversity of our community. COSTI is committed to fair and accessible employment practices and when requested, will make reasonable effort to accommodate people with disabilities during the recruitment and assessment processes when filling positions.