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Career Opportunity at COSTI

Career Opportunity at COSTI

General Counsellor



  • Provides initial settlement services to Government Assisted Refugees (GARs) and/or private-sponsored refugees upon arrival in Canada.
  • Provides grief and supportive counselling as well as follow-up services in special needs cases.
  • Develops, delivers and monitors Resettlement Assistance Program (RAP) orientation sessions.
  • Advocates and case consults with other social service organizations and service providers.
  • Provides crisis intervention as required e.g. in cases of family violence.
  • Facilitates clients post departure services needs including: school/English classes’ registration and referral to follow-up services, e.g. CSS/Life Skills program.
  • Documents records of services and activities in COSTI’s data base system and prepares necessary reports.
  • Refers clients to community & social service agencies for additional settlement and legal services.
  • Qualifications:

  • Social Services Worker diploma or equivalent with relevant practicum experience.
  • Minimum of nine (9) months experience providing initial settlement counselling.
  • Must be able to speak Kurdish. Fluency in Arabic will be considered an asset.
  • Demonstrated experience providing services in the following areas; wife and child abuse, resettlement and victims of torture, war and displacement.
  • Previous case management experience with a thorough understanding of the Client-Centred approach to case management.
  • Knowledge of specific issues facing resettled refugees in general and the Resettlement Assistance Program more specifically.
  • Ability to negotiate and advocate with mainstream society and able to intervene during crisis.
  • Demonstrated experience in data-entry, documentation and reporting.
  • Knowledge of Internet, Email and Windows software e.g. Microsoft Office Suite.
  • Excellent communication, organization and coordination skills.
  • Possession of a current First Aid/CPR training certificate would be an asset.
  • Location:

    100 Lippincott Street, Toronto

    Duration of Position:

    June 1, 2017 to March 31, 2018 (pending confirmation of funding)

    Starting Salary Range:

    $47,063 to 50,654 per annum + benefits

    Posting Date:


    Closing Date:



    This position is a non-union contract position, scheduled to work 35 hours per week*

    If you are interested, please quote Reference #43-17
    and send your resume with a covering letter to:

    Saniyah Farid
    Manager, Staffing and Orientation
    COSTI Immigrant Services
    1710 Dufferin Street
    Toronto, Ontario M6E 3P2
    Fax: 416.658.8537

    "We thank all applicants for their interest in COSTI. However, only candidates selected for an interview will be contacted. No telephone calls please."

    COSTI encourages applications from individuals reflecting the diversity of our community. COSTI is committed to fair and accessible employment practices and when requested, will make reasonable effort to accommodate people with disabilities during the recruitment and assessment processes when filling positions.