COSTI’s integrated approach ensured that each of our 39,269 clients received holistic and tailored services for their unique journeys. We pride ourselves on being where clients are, whether they prefer in-person or digital services resulting in 192,863 service engagements across our divisions. 

Through strong partnerships and collaborations with over 300 diverse organizations—including community organizations, employers, landlords, health agencies, training institutes and other public institutions—COSTI created a powerful ecosystem that addressed the unique needs of every client, fostering both personal and professional growth. From language training and digital literacy, mental health services through to entrepreneurship programs tailored for women, our initiatives equipped clients with the skills necessary to achieve economic security, social inclusion and independence.  

At COSTI, we did more than offer services—we helped support the transformation of lives, fostered resilience and contributed to building a stronger, more inclusive Canada. Our clients bring great resiliency, skills and courage, and each story is one of hope and inspiration. There are countless success stories of clients who transitioned from uncertainty to stability, from learning new skills to successfully joining the local workforce and from isolation to full community participation. We remained focused on strengthening our core programs and deepening our commitment to enabling economic security, addressing broader social issues and celebrating the rich contributions of diverse backgrounds.