Refugee Services Programs

COSTI’s Refugee Services Division provides essential programs that support displaced individuals and families, ensuring a stable and successful transition to life in Canada. These services address critical needs, fostering resilience and helping refugees build a foundation for their future.

Resettlement Assistance Program (RAP) 
This program offers immediate essential services to Government Assisted Refugees upon arrival in Toronto, including temporary accommodation, initial needs assessments and extensive orientation on Canadian culture and laws. Collaborating with internal partners like COSTI’s Family & Mental Health Services and external organizations such as Access Alliance, RAP employs a wellness-based wrap-around model to address clients’ needs. This includes developing case management plans, connecting clients to psychosocial and settlement services and fostering community inclusion. 
Learn more: Refugee Services 

Client Support Services (CSS) 
CSS supports Government Assisted Refugees (GARs) in the Greater Toronto Area with a 12–24-month intensive case management service. This includes information, orientation, referrals, mental health support and more. CSS focuses on helping GARs navigate their community independently while collaborating with partners like YMCA and Skills for Change. 
Learn more: Client Support Services 

Hostel Services 
COSTI provides temporary shelter and support services, such as legal aid, education, health and more, to refugee claimants, Ukrainian newcomers and unhoused families at six locations in Toronto and York Region. This year, COSTI led the York Region response for newly arrived Ukrainians and collaborated with the Red Cross on the Vaughan Refugee Program, providing housing and counselling support.  
Learn more: Hostel Services 

Community Kitchen Program 
The Community Kitchen Program at the Rexdale Community Health Centre offers residents of COSTI’s Hostel Services a shared kitchen space to prepare and enjoy meals together. Participants are organized by nationality, allowing them to cook and experience a variety of cuisines while building a sense of community and promoting well-being. Since its inception, the program has empowered 54 families by strengthening social connections and celebrating culinary diversity.