Impact Story
From Refugee to Resettlement Counsellor: Shihabeldean’s Path to Helping Newcomers
Shihabeldean Abdelrahim Ali Sabil left his home country of Sudan, ten years ago due to instability and sought refuge in Jordan. During this time, he discovered his passion for humanitarian work, particularly while volunteering in refugee camps with the Jordan National Red Crescent Society ActionAid Global Platform and Jesuit Refugee Services (JUSIT). Shihabeldean’s dedication to social work earned him a scholarship at Regis University, Denver, Colorado, where he graduated with a social work diploma in May 2021 before immigrating to Canada in 2021 with a private sponsorship program.
Upon arrival in Toronto, Shihabeldean faced the challenge of finding employment in a post-pandemic job market with no Canadian experience. He enrolled in COSTI’s ESL classes, where he made lasting connections and improved his language skills. His interest in social work led him to volunteer with the Canadian Red Cross, and eventually with COSTI in 2022.
At COSTI, Shihabeldean made a significant impact. He provided life skills support to newcomer families at temporary shelters, escorted clients to appointments, assisted with interpretation and supported events and activities. His dedication and empathy were evident in his interactions with clients, who often expressed their gratitude to him.
“Helping others is always fulfilling,” Shihabeldean expressed. “Volunteering with COSTI helped me gain the experience I needed in the settlement sector. I learned more about the Canadian workplace and received invaluable support, guidance and resources from the stakeholder engagement coordinator whenever I applied for a job. Because of my volunteer work, I was hired as a Resettlement Assistance Program (RAP) Counsellor in a settlement agency in 2023.”
Shihabeldean’s story illustrates the transformative power of volunteering and underscores COSTI’s crucial role in supporting newcomers to Canada. Through this experience, Shihabeldean not only advanced his career but also discovered a sense of purpose and belonging in his new home. We are thrilled to have been part of his journey!
