Hostel Services

The Hostel Services Program, delivered in partnership with the City of Toronto and Region of Peel, provides safe temporary accommodation and comprehensive support services to clients in Toronto and Mississauga across multiple locations.
The program is designed to meet immediate shelter needs while supporting clients through their initial settlement period and transition to more stable housing. Services are trauma-informed, culturally responsive, and client-centred. Through these services, COSTI aims to promote stability, safety and successful settlement outcomes.
Services are available to clients referred through the City of Toronto’s Central Intake or the Peel Reception Centre Intake.
Referrals can be made by contacting Toronto Central Intake at 416-397-5637 or the Peel Reception Centre Intake at 647-368-6534.
Program highlights
- Intake and assessment to identify urgent needs, risks, and settlement priorities
- Information provision and referrals to legal, health, social, and community services
- Housing support through dedicated housing searches, applications, and navigating the rental market
- Post move-out support and community connections
- Facilitated information sessions on topics such as housing rights, immigration processes, employment, and community resources
- Social activities to promote well-being and support community integration
Who is eligible?
Services are only available to refugee claimants referred through the City of Toronto’s Central Intake Shelters. They can be reached on 416-397-5637.
The Hostel Services program is funded by the City of Toronto and Region of Peel.
Need help? We’re here for you.
Have questions about this program? Contact COSTI for support and guidance.



