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NEWCOMERS AND EMPLOYERS: SERVICE CANADA INFORMATION ABOUT EMPLOYMENT INSURANCE BENEFITS

As we adapt to challenges of the COVID-19 pandemic, we would like to share with you, our clients, employers and partners, resources you can access through Service Canada. Since in-person services are suspended, please visit any of the links to seek services that you may need.

If you are a newcomer and need help with completing the Service Canada Employment Insurance forms, please call our COSTI offices at 416-244-0480 or 416-534-7400. You can also send a quick email to communications@costi.org and we will share your request with our Settlement Services team.

RESOURCES FOR EMPLOYEES

Information on the Employment Insurance program is accessible from the “Benefits” section of the Canada.ca website on the following pages:

  • Information about Employment Insurance benefits and leave click here
  • To start an application click here

Contact information for the Employment Insurance program can be accessed from the “Contact us” section of the Canada.ca website:

  • For individual Employment Information click here

 

RESOURCES FOR EMPLOYERS

Please contact the Employer Contact Centre to obtain information on the Record of Employment (ROE). You can access the Centre from the “Contact us” section of the Canada.ca:

  • For employers Employment Insurance information click here
  • To contact the Employer Contact Centre click here

 

Resources and information about COVID-19 and the government of Canada’s COVID-19 Economic Response Plan is accessible from the “Health” section of the Canada.ca website

  • To obtain information about Canada’s COVID-19 Economic Response Plan click here. You will find information on support available for individuals:
    • individuals and families
    • people facing unemployment
    • people who are sick, quarantined, or in directed self-isolation
    • people who are unable to work
    • people who need support the most
    • seniors
    • students and recent graduates
  • Support for Businesses
    • Avoiding layoffs
    • Access to credit
    • Support for farmers
    • Supporting financial stability
    • More flexibility
    • Support for the air transportation sector

 

REGISTERING FOR MY SERVICE CANADA ACCOUNT 

  • To register for My Service Canada Account (MSCA) click here