Career Opportunity at COSTI
Service Program Coordinator
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BE A PART OF A DYNAMIC AND DIVERSE ORGANIZATION AS
A SERVICE PROGRAM COORDINATOR FOR ITS NEWCOMER EMPLOYMENT SERVICES
**This is a full-time union position scheduled to work 35 hours per week**
"INTERNAL ONLY"
Duties:
- Assists and supports Newcomer Employment Services programs which includes ensuring program standards and procedures are met.
- Coordinates all project activities for online delivery including assessments, referrals, guest speakers, networking, work placement coordination and follow up support.
- Liaises with community partners; communicates and conduct outreach.
- Prepare staff schedule and coordinate with the team to conduct client intake, assessment, placement, and client referrals.
- Coordinate online workshop delivery; monitor client attendance and troubleshoot activities in breakout rooms.
- Creates, organizes, and maintains operational files online.
- Ensures weekly, monthly, and quarterly component deliverables are met.
- Develops and maintains system for tracking tuition subsidies and internship funds disbursement.
- Identifies and where applicable resolves programming concerns and issues.
- Design, administer and monitor client feedback surveys; assists manager in the analysis and evaluation of programs and services.
- Recommends and implements outreach strategies to recruit participants and to establish relevant contacts within the community.
- Assists in the recruitment of employers for mock interviews, job placements and where possible paid employment.
- Assists program manger in tabulating, compiling, verifying, and preparing monthly, quarterly and annual statistical and narrative reports.
- Plans, implements, and facilitates online workshops via MS Teams, Zoom and other online tools.
- Organizes centre wide events such as job fairs and open house activities.
- Train and support volunteers/placement students.
- Performs other administrative duties as required.
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Qualifications:
- Completion of Career and Work Diploma or Social Services Diploma or diploma in Business Administration, Human Resource, or related discipline
- Minimum one (1) year experience in preparing, administering, coordinating, monitoring and troubleshooting virtual classrooms.
- Minimum one (1) year experience in administering Bridging program.
- Demonstrated ability to monitor program activity to ensure the provision of quality service in meeting program objectives and achieving customer satisfaction.
- Demonstrated ability to liaise with community organizations and government.
- Well-developed organizational, interpersonal and communication skills.
- Knowledge of the Regions of Peel & York underserved neighbourhoods and serving multi-barrier clients.
- Sensitive to and aware of the multicultural community and the social problems facing immigrants.
- Ability to communicate in languages other than English is an asset.
- Ability to work in a fast-paced environment with exceptional multitasking skills.
- Intermediate to advanced knowledge of Microsoft Office Suite, Internet, EOIS/CaMS and email is essential. Working familiarity with on-line tools and data base resources an asset.
- Must have a reliable vehicle for business travel.
- Must be available to work some evenings & weekends.
- Must be fully vaccinated or exempt from vaccination on human rights grounds. COSTI reserves the right to require information establishing the validity of the exemption.
- Experience working with newcomers and/or immigrants an asset.
- Must be fully vaccinated or exempt from vaccination on human rights grounds. COSTI reserves the right to require information establishing the validity of the exemption
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Location: |
Brampton, Mississauga, Vaughan |
Duration of Position: |
Start date August 26, 2024 |
Starting Salary Range: |
$57,156 to 59,923 per annum plus benefits |
Posting Date: |
2024-07-23 |
Closing Date: |
2024-08-06 |
Notes: |
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Qualified candidates are invited to submit their resumes and cover letters as one file quoting reference #121-24 to the below link:
https://creg.costi.ca/ui/hr/resume.aspx?refno=121-24&site=costi
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"We thank all applicants for their interest in COSTI. However, only candidates selected for an interview will be contacted. No telephone calls please."
COSTI encourages applications from individuals reflecting the diversity of our community. COSTI is committed to fair and accessible employment practices and when requested, will make reasonable effort to accommodate people with disabilities during the recruitment and assessment processes when filling positions.
