Career Opportunity at COSTI
Evening Counsellor_REC
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BE A PART OF A DYNAMIC AND DIVERSE ORGANIZATION AS
AN EVENING COUNSELLOR FOR THE RALPH CHIODO FAMILY IMMIGRANT RECEPTION CENTRE.
This is a full-time union position scheduled to work 35 hours per week,
(Monday to Friday evenings from 3:00 pm to 11:00 pm).
Duties:
- Checks all the offices are under lock and key and client files secured in the filing cabinet. Answers telephone and takes messages (reception duties), Assists clients with contacting relatives and families. Distributes client’s mail.
- Reports to the Centre Manager and work with Counsellors to ensure the smooth operation of the Centre, which includes responding to emergency situations, clients’ medical needs and injuries.
- Admission of RAP and CITY clients, photocopies document, shows clients to their room and issues linens and room keys.
- Provides clients with center specific information through a tour. Provides orientation on emergency procedures, house rules, use of washrooms, laundry and telephone procedures, and assist clients with addressing their various needs
- Admits and discharges both GARS and City clients, updates the Shelter Management Information System (SMIS) as required.
- Provides interpretation services, as required.
- Preparation and submission of shift report and communicates with all center staff using the logbook
- Performs housekeeping duties including: setting up of rooms, serving of meals, maintaining cleanliness of Admin Office and entrance area and ensuring garbage is removed.
- Provides cleaning products (soap, diapers) and garbage bags to clients, as and when needed. Maintains cleanliness of entrance, front yard, common areas and main office.
- Responsible for the safety of the residents and the security of the building including implementation of house rules.
- Serve meals and dispenses refreshments during mealtime and breaks. Assists the housekeeper with loading the dishwasher. Cleans the serving area and counters, washes dishes, refrigerates leftover food and puts out the garbage.
- Identifies and ensures minor maintenance problems are resolved.
- Communicates in a timely and professional manner with the Operations and Program Manager regarding any client concerns.
- Performs safety checks of the premises and safety equipment and records information.
- Provides general information about the city and the specific information about entertainment and social events; organizes social and recreational events for clients.
- Performs administrative tasks, as required (e.g. replenishing client forms, creating client files, welcome packages, distribution of client mail, answering phone calls, etc.).
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Qualifications:
- Social Services Worker Diploma or equivalent with relevant practicum experience.
- Knowledge of the Resettlement Assistance Program.
- Sensitivity to and aware of the needs of refugees and other newcomers.
- Ability to communicate in other languages is an asset.
- Demonstrated ability with supportive counselling/crisis management.
- Ability to work independently.
- Demonstrated verbal and written proficiency in English.
- Ability to communicate in any of the following languages would be and asset: Arabic, Farsi/Dari, Amharic, Tigrinya, Somali, Urdu, Russian.
- Must be fully vaccinated or be exempt from vaccination on human rights grounds. COSTI reserves the right to require information establishing the validity of the exemption.
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Location: |
Toronto |
Duration of Position: |
December 19, 2024 |
Starting Salary Range: |
$46,644 to $48,901 per annum + Benefits |
Posting Date: |
2024-11-11 |
Closing Date: |
2024-11-22 |
Notes: |
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Qualified candidates are invited to submit their resumes and cover letters as one file quoting reference #195-24 to the below link:
https://creg.costi.ca/ui/hr/resume.aspx?refno=195-24&site=costi
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"We thank all applicants for their interest in COSTI. However, only candidates selected for an interview will be contacted. No telephone calls please."
COSTI encourages applications from individuals reflecting the diversity of our community. COSTI is committed to fair and accessible employment practices and when requested, will make reasonable effort to accommodate people with disabilities during the recruitment and assessment processes when filling positions.
