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Career Opportunity at COSTI

Opportunity

Career Opportunity at COSTI

General Counsellor - Hostel Services Apply Now

BE A PART OF A DYNAMIC AND DIVERSE ORGANIZATION AS A GENERAL COUNSELLOR FOR OUR HOSTEL SERVICES PROGRAM IN MARKHAM (2 Vacancies)

These are full time contract positions scheduled to work 35 hours per week.
(Monday- Friday, 8:30 am to 4:30 pm).

Duties:

  • Provides initial intake and needs assessments for asylum seekers, refugee claimants, chronically homeless and newly arrived families/ individuals.
  • Through a Case Management service model, assist clients with information, referral, documentation, crisis intervention, follow-up and supportive counselling services.
  • Works one on one with clients to develop a case plan and connect them to supports and services in the community.
  • Provides information and referral for income, employment and health settlement services.
  • Delivers orientation sessions on hostel rules, and settlement related topics.
  • Advocates and case consults with other social service organizations and service providers.
  • Provides crisis intervention and counselling e.g. in cases of conflict
  • Refers clients to community & social service agencies for additional settlement services support
  • Keep administrative records of services and activities, prepare necessary reports and input data using COSTI database.
  • Perform other duties as required.

Qualifications:

  • Social Services Worker diploma or equivalent with relevant practicum experience.
  • Minimum of twelve (12) months full time experience providing initial settlement, case management and counselling for refugees and newcomers
    • Identifying settlement needs through initial assessments and basic mental health assessments;
    • Referrals to programs and education within COSTI and other social service organizations, such as language training, income support, health supports, etc.;
    • Emotional supportive counselling.
    • Experience in crises intervention and de-escalation skills
  • Previous case management experience.
  • Experience in completing various government application forms
  • Through knowledge of specific issues facing homeless population and refugee claimants in general.
  • Demonstrated experience providing services in the following areas; wife and child abuse, resettlement and victims of torture, war and displacement.
  • Priority consideration will be given to those that speak a second language
  • Ability to negotiate and advocate with mainstream society and able to intervene during crisis.
  • Demonstrated experience in data-entry, documentation and reporting.
  • Sound knowledge of Internet, Email and Windows software e.g. Microsoft Office Suite.
  • Demonstrated ability to work under pressure of heavy caseload and deadlines.
  • Highly developed organizational skills, ability to multi-task and set priorities
  • Good written and oral communication skills in English is required.
  • Possession of a valid First Aid/CPR training certificate.
  • Possession of a valid Naloxone training certificate
  • Must have a valid Vulnerable Sector Screening (VSS). The VSS must have been completed within the past 6 months.
  • Must be fully vaccinated or be exempt from vaccination on human rights grounds. COSTI reserves the right to require information establishing the validity of the exemption.

Location:

 Highway 7 and 404 (Markham)

Duration of Position:

 December 16, 2024 to June 30, 2025

Starting Salary Range:

 $31.40 to $32.92 per hour

Posting Date:

2024-11-29

Closing Date:

2024-12-12

Notes:

 Priority consideration will be given to those on Notice of Recall.
Qualified candidates are invited to submit their resumes and cover letters as one file quoting reference #207-24 to the below link: https://creg.costi.ca/ui/hr/resume.aspx?refno=207-24&site=costi

"We thank all applicants for their interest in COSTI. However, only candidates selected for an interview will be contacted. No telephone calls please."

COSTI encourages applications from individuals reflecting the diversity of our community. COSTI is committed to fair and accessible employment practices and when requested, will make reasonable effort to accommodate people with disabilities during the recruitment and assessment processes when filling positions.