Career Opportunity at COSTI
On-Line Services Facilitator
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BE PART OF A DYNAMIC AND DIVERSE ORGANIZATION AS
ON-LINE SERVICES FACILITATOR FOR ITS EMPLOYMENT SERVICES
This is a full time Non-Union contract position scheduled to work 35 hours per week**
Duties:
- Prepare and facilitate on-line workshops/resource sector-specific modules to support job search, job matching/development and job maintenance.
- Develop workshop pre-employment materials, plan activities, discussion topics and individual and group exercises as per program’s curriculum.
- Research, procure and maintain updated materials/links related to employment, education, training, relevant legislation/codes and community services on the platform
- Provide assistance, guidance, information and referrals to clients, including referrals for client service planning and coordination.
- Confirm full client intake data entry and linkage with Client Information System for service statistics.
- Conduct employer research to establish current personnel practices, business requirements, skill gaps, occupation accreditation procedures and related labour market information to support site development/ expansion.
- Collect client workshop enrolment data and feedback to measure service satisfaction, inform continuous improvement planning and compile service statistical and narrative reports.
- Other administrative duties as assigned.
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Qualifications:
- Career and Work diploma or a Social Services diploma with relevant practicum experience.
- 12 months of in-person and online group facilitation experience.
- Knowledge of client-centered and trauma-informed group facilitation practices
- Demonstrated experience facilitating, developing pre-employment preparation, career planning and job retention material.
- Knowledge of employment programs and services available
- Must have direct experience with the Moodle E-learning platform
- Proficiency using web conferencing platforms including MS Teams webinar and Zoom; knowledge of AI job search and career tools
- Experience with Word, Excel, PowerPoint, Internet, email, and other windows environment software.
- Dynamic with excellent presentation skills
- Excellent communication and interpersonal skills
- Life skills Training Certificate or equivalent certification/experience is an asset.
- Sensitive to the needs of diverse populations including new immigrants, refugees, LGBTQ and persons with disabilities.
- Flexibility to deliver in-person workshops and information sessions as required.
- Must be fully vaccinated or be exempt from vaccination on human rights grounds. COSTI reserves the right to require information establishing the validity of the exemption.
- Required to provide a valid Vulnerable Sector Screening (VSS) Police check. The VSS must have been completed within the past 6 months.
Click here to Apply
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Location: |
3100 Rutherford Road |
Duration of Position: |
June 9, 2025 to March 31, 2026 |
Starting Salary Range: |
$58,585 to $ 61,421 per annum plus benefits |
Posting Date: |
2025-05-07 |
Closing Date: |
2025-05-21 |
Notes: |
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Priority consideration will be given to those on Notice of Recall.
Subject to the response of those on Notice of Recall, this position may be open to Union members on a secondment basis
Qualified candidates are invited to submit their resumes and cover letters as one file quoting reference #77-25
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"We thank all applicants for their interest in COSTI. However, only candidates selected for an interview will be contacted. No telephone calls please."
COSTI encourages applications from individuals reflecting the diversity of our community. COSTI is committed to fair and accessible employment practices and when requested, will make reasonable effort to accommodate people with disabilities during the recruitment and assessment processes when filling positions.
