Programs & Services

The Mentoring Partnership

COSTI is a partner with The Mentoring Partnership, which pairs skilled immigrants with mentors in their professional field. Coordinated by the Toronto Region Immigrant Employment Cpuncil (TRIEC), the program is delivered by community agencies and employer partners across the greater Toronto area. COSTI and our fellow service delivery partners recruit mantees and mentors and provide coaches to support both sides through the mentoring relationship.

Services Available

  • Connections to build business contacts
  • Assistance with integration into Canadian workplace culture
  • Introduction to sector-specific terminology and industry trends
  • Effective job search strategies and confidence-building
  • Guidance through the licensing and accreditation process
  • Awareness of publications and workshops on recent developments in a work field
  • Information on local industries and potential employers
  • Access to employment or job training placement opportunities
  • Assistance with employment adjustment and retention

Who is Eligible

The Mentoring Program is available to Permanent Residents of Canada who are eligible to work in Canada but currently unemployed or underemployed, and have limited or no Canadian work experience in their profession and be actively seeking work in their field. Individuals should possess a minimum of three years of international work experience in their profession or have re-engaged with their profession through academic training or bridging within the past two years, and the English skills required to perform effectively in the workplace. Participants must make a commitment of six hours per month for four months to this program. To become a mantee, at least a bachelor's degree - or equivalent post-secondary education - from outside of Canada is required.


Program Intake

Monday to Friday: 8:30 am to 4:30 pm

This Program is Located at:

Brampton Employment Services
10 Gillingham Drive, Suite 300
Brampton, Ontario
L6X 5A5
Phone: 905.459.8855
Fax: 905-451-4321

Caledonia Employment Services
700 Caledonia Road
Toronto, Ontario
M6B 3X7
Phone: 416.789.7925
Fax: 416.789.3499

Mississauga Employment Services
6750 Winston Churchill Blvd., Unit 8A
Mississauga, Ontario
L5N 4C4
Phone: 905.567.0482
Fax: 905.567.0144

Vaughan Centre
3100 Rutherford Road, Suite 102
Vaughan, Ontario
L4K 4R6
Phone: 905.669.5627
Fax: 905.669.1127

Weston Employment Services
35 King Street , Weston Square
Toronto, Ontario
M9N 3R8
Phone: 416.588.2240
Fax: 416.244.2583

Related Resources

View Workshop Calendars

Cross-Cultural Awareness

As more and more immigrants arrive in Canada and begin their new lives, one of their first concerns is securing employment. The significance of understanding and being aware of cultural nuances becomes paramount for both the newcomer and everyone they interact with.

Intercultural understanding is often challenging due to the differences in verbal and non-verbal communication. Some factors include misunderstandings, false assumptions, misinterpretations, discomfort at being around certain culture-specific behaviours and habits, and more importantly, lack of knowledge in how to address these concerns in an effective and sensitive manner.

Differences may be overt, such as dress code, or such as coming from a culture where taking initiative is considered aggressive. Differences can also be seen in corporate structure. In one culture, a job title may explain hierarchy within an organization. A title may also have different functions within different organizations.

Overcoming cultural differences involves awareness, knowledge, and skills.

Awareness: Being aware that your mentor may be acting or speaking contrary to your expectations simply due to their own cultural norms and language interpretation.

Knowledge: Applying your understanding of cultural differences to resolve both obvious and not so obvious culture-bound situations you may be in.

Skills: Bringing together your awareness that cultural differences exist and the knowledge that you may be acting in a culture-specific way and applying positive regard, communication and non-judgmental listening.

Networking Your Way To Success

Networking is your key to career success in Canada. Through networking, you will have access to information and build lasting relationships.

What is networking?

Networking means developing a broad list of contacts – people you’ve met through various social and business functions – and leveraging them in your job search. People in your network may be able to give you job leads, offer you advice and information about a particular company or industry, and introduce you to others so that you can expand your network.

For a person to be successful in their career in Canada, establishing and maintaining an effective network is important.

Websites of Interest


Specific: Goals need to be clearly understood and easy to remember. A vague goal is unlikely to be accomplished. A complex goal is unlikely to be accomplished. A complex goal needs to be broken down into smaller goals to ensure success.

Measurable: The only way to know whether you have accomplished your goals is if you have some way to measure it – I will achieve X by Y.

Attainable: Impossible goals guarantee failure. To ensure success, make your goals realistic and achievable.

Results: State your goals in terms of the expected outcomes. This helps prevent you from defining tasks or steps without clearly identifying what you intend to achieve.

Time Limit: Without a realistic deadline or time limit in place, it becomes too easy to procrastinate. A time limit helps you stay focused on your goals. A long term goal may be broken down in to several short-term goals.

Shared: Few of our achievements are a solo performance; you increase your chance of success when you share your goals with others who will support your efforts.