Manuals

Directory of Services for African Newcomers

Funded by Citizenship and Immigration Canada, the directory was developed to assist Settlement Workers and others working with African newcomers in making effective referrals to relevant services within the Greater Toronto Area.

Employment Services Directory

Produced in 2000, the four Employment Service Directories for Newcomers include a comprehensive listing of all relevant agencies and organizations, contact information for each, eligibility requirements and a synopsis of the type of programs/services offered and clients served.

“Tools for Success” Job Search Workshops for New Immigrants

Produced in 1999, this Trainer's Manual assists service providers in Ontario and serves as a key job search tool. It provides the user with the foundations of work search knowledge, and is organized into short activities that can be delivered over a 21 hour duration. COSTI was also responsible for the design and production of the JSW brochure.

Linking Paths: A Guide for Orienting Newcomers to Ontario

Published in November 1994, this comprehensive resource addresses the orientation needs of newcomers. Written by those actually delivering the service, this manual is divided into two parts. Part 1 deals with approaches to orientation and tips for preparing and delivering an orientation session. Part 2 includes topics on: the process of adaptation, transportation, healthcare, housing, finance and shopping, law, education and childcare, and employment.

The Multilingual Phrasebook

Produced in January 1994, the Phrasebook was developed with the objectives of assisting parents in communicating with providers of service to children (eg. educators, doctors, dentists, etc.) to encourage parents to understand and participate within the school system and childcare programs, and to provide parents with the tools to become actively involved in programs. The phrasebook is designed to be used by workers who need to be able to ask simple questions, give basic instructions, or simply welcome or comfort a child. There are 20 languages covered in the phrasebook: Amharic, Arabic, Cantonese, Farsi, Hindi, Italian, Kurdish, Mandarin, Oromo, Polish, Portuguese, Punjabi, Romanian, Russian, Serbo-Croatian, Somali, Spanish, Tamil, Tigrinia, and Vietnamese.