Online Services
COSTI’s Online Services program can be useful to any job seeker who has restrictions traveling to employment service centres on a daily or appointment basis for several weeks; wants to supplement their on-site instruction with at-home, self-paced lessons; needs to refresh their understanding of key job search tools, such as resume writing or interview preparation, or wants to access the latest labour market information. For more information on COSTI’s Online Services, or to register for upcoming workshops.
This service has several core elements to address the differing needs of job seekers: Resource Room Workshops; Employment Strategies for Professionals Courses; Trades and Apprenticeships Workshops; and a Virtual Library.
See employment services available here
Services Available
This program has several core elements to address the differing needs of different job seekers.
These courses are intended for internationally trained professionals and job seekers/individuals in general interested in upgrading their skills and knowledge. Courses are facilitated and normally take one to four weeks with regular daily use. Course topics covered:
- Customer Service Preparation
- Communication in the Workplace
- Writing a Strategic Resume
- Office Administration
COSTI's Online Services are available to all individuals, including internationally trained professionals who are unemployed or underemployed, able to communicate in English at an advanced level; and are experienced computer users familiar with the internet.
Resource Room Workshops
This element consists of a number of on-line workshops that normally will take up to a week of regular study to complete using a few hours each day. The topics covered the basic range of job search preparation including:
- Identify Your Skills
- Identify Your Qualifications
- Labour Market Information
- Understanding What Employers Are Looking For
- Writing Resumes
- Writing Cover Letters
- Using the Telephone for Job Search
- Networking
- Preparing for the Interview
- Sensitivity and Diversity
- Orientation to the Workplace
- Tips for Staying Employed
- Safety in the Workplace
Employment Strategies for Professionals Courses
These courses are intended for internationally trained professionals seeking to orient themselves to their profession as practiced in Canada, including basic entry requirements and technical terminology. Courses normally take four weeks with regular daily use. Profession covered:
- Office Administration
Trades and Apprenticeship Workshops
These workshops are geared to individuals wanting to explore the trades as a career or to orient themselves to their trade as practiced in Canada. Content covers basic trades options, the processes for gaining a license and some terminology. Workshops normally take one week of steady use and cover:
- Plumbing
- Refrigeration and Air-conditioning
- Carpentry
- Hairstyling
- Industrial Mechanics/Millwrights
- Automotive Technician
- Construction & Maintenance Electrician Virtual Library
Who is Eligible
COSTI's Online Services are available to anyone who is unemployed or underemployed, able to communicate in English at an advanced level; and are experienced computer users familiar with the internet.
Contact Details for:
Online Services
Email: costionlineservices@costi.org
This Program is Located at:
10 Gillingham Drive, Suite 300
Brampton, ON L6X 5A5
Phone: 905.459.8855 | bramptonemployment@costi.org
6750 Winston Churchill Boulevard, Unit 8A
Mississauga, ON L5N 4C4
Phone: 905.567.0482 | mississaugaemployment@costi.org
2301 Keele Street, Suite 102
Toronto, ON M6M 3Z9
Phone: 416.789.7925 | torontoemployment@costi.org
3100 Rutherford Road, Suite 102
Vaughan, ON L4K 0G6
Phone: 905.669.5627 | vaughanemployment@costi.org
1885 Weston Road
Toronto, ON M9N 1V9
Phone: 416.588.2240 | westonemployment@costi.org
There is no fee for this service.
COSTI's Online Services is an Employment Ontario Program, funded in part by the Government of Canada. 
